Great read from an angle of economics. Government services are state-sanctioned monopolies. A monopoly never has any incentive to lower costs and boost quality because it is the only option available. Hate your cell phone provider? You can shop around for a better one. Hate your municipal utility services? You're out of luck unless you simply choose to go without them. Competition drives down costs and spurs innovation so that, in the end, the customer is the winner.
Time to re-read The Moon is a Harsh Mistress again!
It's always the right time to read Heinlein.
Great read from an angle of economics. Government services are state-sanctioned monopolies. A monopoly never has any incentive to lower costs and boost quality because it is the only option available. Hate your cell phone provider? You can shop around for a better one. Hate your municipal utility services? You're out of luck unless you simply choose to go without them. Competition drives down costs and spurs innovation so that, in the end, the customer is the winner.